Insurance with insight
Vero offers more than just commercial insurance. We work in partnership with insurance brokers to help build solutions backed by market insight and forward thinking risk-management. Discover how we can support you today.
Our award winning service approach
Why brokers choose to partner with Vero
Tailored strategies
Excellence begins with insight, and our 190 years in insurance has seen us develop an approach that empowers brokers to find solutions to help protect businesses across Australia.
Award winning service
Vero has been recognised by brokers through the NIBA Large General Insurer of the Year and the Gold Mansfield awards for providing a strong claims and customer service experience.
National footprint, local knowledge
Vero understands the importance of dealing with someone local. This is why we provide access to on the ground representatives to help support placement for clients across a broad range of industries.
Claims excellence
Vero is committed to continuing to develop the Best-in-Class Claims service through technology, simplified processes, and dedicated claims officers.
Risk engineering
Vero has one of the largest risk engineering teams in Australia who help to identify the risks to a business and provide measures to help reduce these risks.
Insights
For over 10 years, Vero has been committed to sharing the very latest insights into the Australian business landscape through our SME index.
Benefits of using an insurance broker
Insurance isn’t simple, but you don’t have to struggle to gain effective cover. Working with an insurance broker offers you the benefit of advice and insurance for your specific business needs.
For organisations of all sizes, insurance brokers offer a way to help navigate complexity and establish coverage to suit your needs.
Client testimonials
Client Stories
Written testimonials
“I submitted a new claims electronically at 2:46pm, got approval at 4:07pm. Very, very happy with this process”
Benji, Regional Insurance Broker QLD
“Very impressive turn around that’s for sure. Within an hour!”
Victorian Insurance Solutions
“Claims service like this is seldon experienced these days”
Danny Gasbarro, Windsor Management
“The claim was handled absolutely brilliantly from start to end. It was insurance as it should be as far as I am concerned. Incredibly impressive!”
Michael Catts, International Broker
“Thank you for your good work! Although I cannot say I am surprised: you always provide consistently excellent service.”
Broker, Western Australia
“One of the best examples of claims handling I have witnessed in my career as an insurance broker spanning over 35 years! Incredibly impressed!”
Michael Catts, International Broker