News and Insights
Three difficult client conversations to be ready for
As part of the typical cycle of client management, difficult conversations are going to come up. Learn how to frame these conversations to vastly improve your client relationships.
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How to deepen client relationships between renewal windows
Only speaking to clients at renewal time is working at a surface level. So how do you find ways to communicate at different times of the year to build both your client relationship and loyalty?
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Warren Tickle Award winner for 2019 announced at NIBA Convention
This year’s Vero-sponsored Warren Tickle Memorial Award winner for Young Professional Broker of the Year was announced at the NIBA Convention on the Gold Coast.
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How to talk to millennial business owners about insurance
Millennials provide an interesting challenge for insurance brokers. This article discusses some of the ways you can talk to millennial business owners about insurance.
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Five common risks where SMEs are under-prepared
Are SMEs setting up their coverage in the right way? Here are five common areas in which businesses can find themselves exposed.
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A matter of trust
There’s been an erosion of trust in insurance brokers, but according to Dallas Booth, CEO of NIBA, there’s a lot that can be done to rebuild it.
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