SME Insurance Index

Insurance with insight

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SME Insurance Index | Webinar 2024 | Vero

Join us for the 2024 Vero SME Insurance Index Webinar findings. Now in its 13th year, this research aims to provide you with further insight into the attitudes of Australian businesses of all sizes, from micro through to large.

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Broker service and expertise is a winning combination with SMEs

Service from brokers has become just as important for clients as expertise. The Vero SME Insurance Index report highlights what SMEs are looking for from their broker.

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Uncertain economic conditions highlights opportunity for brokers in SME market

The Vero SME Insurance Index, now in its 10th year, surveyed 1500 SMEs to understand the current business climate, insurance purchasing behaviour, and perceptions of brokers and the insurance industry.

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Understanding the impacts of COVID-19 on Australian SMEs

In March, we launched the ninth Vero SME Insurance Index report. In the same week the COVID-19 virus was declared a global pandemic and business as we know it changed. 

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Transparency and trust

In a sceptical environment, broker transparency with SMEs can help to build trust.

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SMEs understanding of insurance

Many SMEs are still confused about various aspects of insurance and have indicated that there’s opportunity for brokers to assist them with providing more clarity in this area and to demonstrate expertise in advice on their respective industry.

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Changes in SME behaviour and insurance sentiments

Increased broker proactivity is driving more positive sentiment. In a time in which constant change is the norm, the SME Index’s top line measure of broker usage has remained relatively stable.

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SME Insurance Index Library