SME Insurance Index Webinar

By  Vero Insurance

Illuminate your understanding of business perspectives on insurance

Join us for the 2025 Vero SME Insurance Index Webinar. Now in its 14th year, this research shines a light on insights into the attitudes of Australian businesses and their behaviours and attitudes towards insurance as well as their service expectations.

You will gain access to insurance insights collected from 1,750 businesses – from micro through to large.

In this CPD-accredited webinar (NIBA), we will share the insights on the market, as well as emerging trends and opportunities.

Key topics include:

  • Changes in broker usage and satisfaction
  • How brokers can help retain and attract new clients
  • Investigating underinsurance and insurance decision making
  • Understanding risk management processes and practices among businesses
  • Exploring emerging risks: Electric Vehicles (EVs ), energy sources and Artificial Intelligence (AI)

By attending and completing the webinar you'll earn 1 NIBA accredited CPD point.

Research findings will be presented by:

  • Kylie McNamara, Director of Strategy and Insights, Fuller (previously Brand Matters)
  • Alana Dennis, Executive Manager, Broker Experience Commercial Insurance, Vero
  • Broker panel discussion:
    • Emily-Rose Srbinovska, Senior Account Manager, AEI Canberra Pty Ltd
    • Mitch Wight, Senior Broking Executive, Aviso Integral
    • Julie Lumbis, Head of SCTP, Steadfast

Don’t be left in the dark. Register now to shine a light on insights and help support your understanding of client needs.

Register now to secure your spot.

AAI Limited ABN 48 005 297 807 trading as Vero Insurance (Vero) has prepared the Vero SME Insurance Index Report (Report) & Webinar. The information in the Report & Webinar is general information only and is not intended to be relied upon – please make your own enquiries. Subject to any rights you may have under any law, Vero and its related bodies corporate do not assume or accept any legal responsibility for any loss or damage, including loss of business or profits or any other indirect loss, relating to the Webinar & Report. Vero and its related bodies corporate do not guarantee the accuracy, reliability, completeness or currency of the information provided. The Webinar & Report are not a recommendation or statement of opinion about whether a reader or viewer should acquire insurance from Vero (or its related bodies corporate) or services from any insurance intermediary or otherwise alter their business arrangements. The Webinar & Report are based on commissioned research by Vero and should not be used as the basis for any decision in relation to the acquisition or disposal of insurance products or the use of broker services. Readers should confirm information and interpretation of information by seeking independent advice.