SME Insurance Index

Insurance with insight

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SME Insurance Index | Webinar 2024 | Vero

Join us for the 2024 Vero SME Insurance Index Webinar findings. Now in its 13th year, this research aims to provide you with further insight into the attitudes of Australian businesses of all sizes, from micro through to large.

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Serious change offers immense opportunity

Vero offers tips on how to help navigate the unique challenges facing Australian insurance brokers during a critical time for the industry.

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Key tips for engaging SME owners under 45 years

One of the main findings from this year’s SME Index was the change in purchase behaviour of SMEs, in particular younger business owners under 45 years, which is why we have developed an ‘In Focus’ Report as well as a free ‘Lead Nurture Kit

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Get the facts on: Claims and Coverage

Claims are the ultimate moment of truth for any insurance policy. Therefore, the experience of making a claim can often dictate overall perceptions of insurance relationships, including those SMEs have with a broker. So we’ve created the Risk Register Tool - to help brokers show clients the top causes of insurance related loss in their industry - the perfect conversation starter!

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Peer advice continues to grow in importance

We’re witnessing an increase in the number of business owners and decision makers turning to non-professional sources of advice when they are thinking about risks to their business.

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About the Vero SME Insurance Index

In the 7 years since its launch, the SME Insurance Index has gained an industrywide reputation for being credible, thorough and delivering actionable insights that help brokers adapt and thrive.

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Insurance purchase behaviour is more complex than you may think

Our findings this year suggest the biggest challenge for brokerages is not losing clients, but that SMEs are using a range of channels to meet their insurance needs.

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SME Insurance Index Library