SME Insurance Index

Insurance with insight

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SME Insurance Index | Webinar 2024 | Vero

Join us for the 2024 Vero SME Insurance Index Webinar findings. Now in its 13th year, this research aims to provide you with further insight into the attitudes of Australian businesses of all sizes, from micro through to large.

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Industry and business changes review insurance on a regular basis

But how often do SMEs really think about their insurance? This year we wanted to understand how often SMEs really think about their insurance and why.

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The trends of broker usage for 2018

Insurance purchase behavior is becoming more complex, with almost a third of SMEs claiming to be using a broker less than they used to.

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Broker satisfaction levels at all-time high, despite more SMEs going it alone

Vero’s SME Index, now in its 11th year, surveyed 1,500 SMEs and 100 large businesses to understand the current business climate, insurance purchasing behaviour and perceptions of brokers and the insurance industry.

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Discover SMEs’ top risk concerns, and are they protected?

Vero’s 2022 SME Insurance Index Bonus Chapter, ‘Attitudes to Risk’, has revealed a number of key opportunities for brokers to deliver expert advice and to reinforce their role as risk advisers.

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Clients’ needs are changing

The 2022 SME Insurance Index recorded the highest level of broker satisfaction rates in 5 years, which may suggest SMEs have placed value in brokers as they have looked after their needs during this challenging time.

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Opportunities at renewal

Expertise is the main reason SMEs use a broker, however when it comes to renewals only half of SME broker clients are benefiting from brokers advice at this time.

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SME Insurance Index Library