VeroEdge
Our online platform, developed with your help.
SME Packages on VeroEdge
We have been working closely with brokers across Australia to create a revolutionary new approach for all your SME Packages and Commercial Motor needs that accurately reflects the way you want to do business today.
We have upgraded VeroEdge to a straight-through quote and bind platform for SME Packages and Commercial Motor new business to reduce the time it takes to get a quote, provide clarity of our risk appetite and give you greater accuracy through expanded occupation-based risk selection.
Access the latest materials you need to get started with VeroEdge.
Accessing VeroEdge or VeroEdge Portal
- For VeroEdge connect from your Broker Management System via Sunrise
- For VeroEdge Portal connect from the Broker Hub in vero.com.au using your Vero broker log in.
Workers Compensation on VeroEdge
At Vero, our priority is to create a better broker experience and become easier to do business with.
We've made enhancements to the Workers Compensation platform by adding renewals and renewal adjustment functionality to VeroEdge – allowing you to fully manage policies online.
Here you will find all the materials you need to get started.
Accessing VeroEdge or VeroEdge Portal
- For VeroEdge connect from your Broker Management System via Sunrise, or
- For VeroEdge Portal connect from the Broker Hub in vero.com.au using your Vero broker log in.
Forms and documents
All Workers Compensation documents including policy wordings, wage declaration forms and claim forms are now available in the document library.
VeroEdge quote demonstrations
Watch the VeroEdge quote demonstrations below to help you navigate the upgraded platform:
The upgraded VeroEdge experience
We've made the following updates to help speed up quote times. These updates are now live across VeroEdge for new business SME Packages and Commercial Motor.
Provide clarity of our risk appetite
Through clearer appetite guidelines and immediate system notifications, we can ensure you know the business we want to write upfront.
If you have missed the VeroEdge SME Packages and Commercial Motor Webinar Update, you can watch the recording on-demand. You'll earn 1 CPD point if you watch the webinar.
Frequently asked questions
There will be no changes in how you connect to VeroEdge.
For all VeroEdge enquiries, (excluding technical system support), please contact your dedicated Vero Representative or the Vero Underwriting Team on 1300 888 071. For technical assistance and support, please call 1800 632 196.
Yes, you can still refer quotes and policies as you do now to the Vero Underwriting Team via email, phone or policy referral within VeroEdge. The Vero Underwriting Team can review and discuss all quotes and policies however they cannot overrule VeroEdge business rules.
Commission can be adjusted on the Premium & Completion page via the Adjust Commission calculator Commission options are Standard, Reduced and Nil for both Commercial Motor and Non-Motor covers.
Discounts can be applied on the Premium & Completion page via the Adjust Premium calculator. Any discount given is subject to minimum premiums and the authority granted to your broking office.
No. Section required fields can be left blank if not required. VeroEdge will call out any questions that need responses.
You can enter the address manually, however having a recognised address will provide more accurate pricing. If you have concerns or with the situation address you can the Vero Underwriting Team.
Whilst you cannot select multiple occupations for the same quote, we have expanded our occupations to include a number of blended activities and additional occupation codes to choose from. The Business Description field can still be utilised and will not trigger a referral. If you are unsure of the correct occupation to use, please contact your Vero Representative, or the Vero SME Underwriting Team.
VeroEdge will now determine the highest hazard tenant as the primary tenant for rating and acceptance purposes. Up to 15 tenants can be entered.
Yes, we have greatly expanded our list of occupations acceptable for stand-alone Liability.
Navigate to the Documents & Attachments tab in the VeroEdge and check the “Email all documents for this policy” box.
No, VeroEdge Workers Compensation remains unchanged.
There are two ways: through the print option in your Broker Management System or by viewing the policy in VeroEdge, navigate to the Documents & Attachments page.
